San Francisco Bay Area MSP
Managed IT that keeps your business running — and your team focused on what matters.
Flat monthly pricing. Remote-first support. Month-to-month or annual contracts. No surprises. Enterprise-grade IT without the enterprise overhead.
$150K+
Saved for clients
Cisco background
CCNA & CCNP Trained
3+ Years
Bay Area MSP experience
Why Reed Networks
IT support built around your business — not the other way around.
Reed Networks has deep experience supporting real estate and property management companies across the Bay Area — and the small to mid-sized businesses that operate just like them.
Remote-first support
Same-day response for critical issues, next business day for everything else. One person who knows your business — not a rotating call center.
You own everything
Your data, systems, and vendor relationships always stay yours — not ours. No hostage situations. We earn your business every month.
Compliance ready
Audit support, security documentation, and compliance preparation for regulated environments.
Security first
Proactive monitoring, hardening, and threat response before issues reach your team.
Deep networking background
Extensive Cisco networking experience including CCNA and CCNP level training. Real infrastructure management.
We find the savings
Most businesses overpay for software. We audit what you spend and identify savings most businesses don't know they have.
Service Tiers
Simple, transparent pricing.
Plans are priced per user/per device per month. Available on month-to-month or annual contracts — annual agreements include a discounted rate. Projects, migrations, and infrastructure work quoted separately.
Tier 1
Essential
Core IT management for small teams who need reliable day-to-day support.
Microsoft 365/GSuite management
Employee onboarding & offboarding
Remote helpdesk support - 1 hr/user/month pooled
Onsite work billed separately at a flat trip fee plus hourly rate.
Patch management & software updates
Microsoft 365 backup health monitoring (OneDrive, Exchange, SharePoint)
Backup infrastructure and third-party backup solutions available as a separate add-on service.
Endpoint protection management (Microsoft Defender)
Advanced endpoint detection and response (EDR) available with Microsoft 365 Business Premium licensing.
Monthly IT health summary report
Month-to-Month or Yearly Service Contracts
Tier 2
Professional
Full IT management plus network, security, and cost optimization.
Everything in Essential
Remote helpdesk support - 2 hrs/user/month pooled
Network monitoring & management
Azure infrastructure management
Email security & phishing protection
Managed endpoint & identity threat protection
24/7 SOC-monitored endpoint detection & response
Microsoft 365 & Google Workspace account takeover prevention & wire fraud precursor monitoring
Automated threat remediation
Dark web credential monitoring
Vendor & license cost reviews
MFA & secure access policy management
Priority response for critical issues
Cloud backup monitoring
Month-to-Month or Yearly Service Contracts
Tier 3
Enterprise & Compliance
Full-service IT, security, and compliance for regulated or high-growth businesses.
Everything in Professional
Remote helpdesk support - Unlimited
Security awareness & phishing simulations
Security hardening & vulnerability reviews
Managed SIEM
IT policy documentation & process creation
Third-party audit support & preparation
Gather and organize technical documentation
eDiscovery/Purview requests
Demonstrate that security controls are in place
Explain technical configurations in terms auditors understand
Fill in gaps in security posture before audits
Audit meeting sit-ins
Dedicated strategic IT planning & roadmap
Yearly Service Contracts Only
Healthcare compliance (HIPAA) — coming soon
Free discovery call
We review your current environment, user count, and pain points. No obligation, no sales pressure.
How it works
Getting started is straightforward.
We recommend the right tier
Based on your environment we propose the plan and contract term that fits your size, needs, and budget.
We get to work
Agreement signed, onboarding form completed, and managing your environment — typically within one week.
Not sure which tier fits your business?
Book a free 30-minute discovery call. No obligation.
We will review your environment and give you a straight answer.